Delivery within the delivery areas listed above is free. Your package will arrive in a box with a non-toxic biodegradable ice pack. Inside the box will be your food in individually packaged tamper evident containers, stored with an ice pack in between. This means that once a container is sealed in our kitchen, it will be locked until you open it. Each container will be individually labeled with ingredients and best before date. Deliveries will arrive at your door by 6pm on the day of your delivery.
Not a problem! All of Fragola’s packages are delivered with an
ice pack in the center of our box. Ice packs should keep food safe for quite a
few hours. Please refrigerate as soon as possible when you arrive home and open
We suggest that the meats and seafood are consumed sooner than the fruits and veggies. Fragola’s food is all labeled with a best before date on each container, we suggest that you use it before that date. We deliver twice per week so that the food is always fresh.
You may return the ice packs to
Fragola if you choose. Place the ice packs outside and when we drop off your
next order, we will take them with us. If you wish to dispose of the icepacks,
you can cut them open, drain the gel into your garden (it is biodegradable) and
toss the bag into the recycling bin. Fragola’s ice packs are also re-usable, so
you can keep them and re-use. The choice is up to you!
All of Fragola’s food and products are nut
free. However, Fragola meals are prepared in facilities that also process milk,
eggs, shellfish, wheat and nuts. If your child has a serious food allergy, you
may want to contact us before subscribing.
Yes. When you place your order, in the note
box please specify any restrictions.
We will do our very best to accommodate you and your babe. If we cannot
accommodate, we will contact you and let you know the best option/alternative.
At Fragola, we suggest that you start your
baby in our simple puree's section for their first experience with food. Since every baby is different, we suggest
that you decide what age you are comfortable with introducing your baby to
solid food. We recommend that whenever
feeding your baby new foods you always look for any sort of allergic reaction.
If you notice a reaction that concerns you, please consult your paediatrician.
Also, feel free to contact us with any questions you may have and we will do
our best to help you through this new and exciting journey with your babe!
If your baby is not fond of one
particular taste, we suggest that you try a little bit every day for a fair
amount of time. Most likely, your baby's palate will adapt and expand to new
foods. It is very common that when new
foods are introduced to a baby, they are a bit leery, so keep a positive mind
and don't give up just yet!
In Fragola’s experience, all babies
consume a different amount of food. Just like adults, babies all have different
appetites. If you notice that your baby is still hungry or willing to take more
food, you can add another 12 or 24 containers to your existing weekly order.
You can also order more food and freeze it. That way if your baby eats more on
some days than other days, you have the food readily available.
It's difficult for us to say, that's really for you to decide on your baby’s progress. You may also want to consult with your paediatrician. You can always request the next age group and if you notice your baby is having a difficult time, we can manage your subscription to revert to the previous texture.
We deliver Tuesdays and Fridays before 6pm. To receive your order on Tuesdays, you must place your order before Saturday at 12pm. To receive you order on Friday you must place your order before Wednesday at 12pm. If you are signed up with a Fragola subscription, you will receive your orders every week on the same days until you cancel or pause your subscription.